e2bet Terms and Conditions
This document sets out all the terms, rights, and responsibilities for using the e2bet platform — covering everything from opening an account to payment and bonus policies.
By accessing or using the e2bet platform, you are considered to have fully read, understood, and accepted all the terms and conditions described below. If you do not agree with these terms, please refrain from using the platform.
Definitions and Interpretation
The following terms used in this document carry specific meanings:
- "Platform" — The e2bet website, application, and all related services.
- "User" / "You" — Any person who has registered for or is using the e2bet platform.
- "Account" — Your personal registered profile on e2bet.
- "Bonus" — Any promotional funds or benefits provided by e2bet.
- "Real Money" — Actual funds deposited in taka and used for betting.
- "Services" — Casino games, sports betting, live dealer, and all other gaming features.
Account Registration and Eligibility
2.1 Age and Eligibility Requirements
To open an account on e2bet, you must:
- Be at least 21 years of age.
- Be of sound mind and have the legal right to enter into contracts on your own behalf.
- Not be located in any jurisdiction where online gaming is prohibited by law.
- Provide accurate and truthful personal information.
2.2 One Account Rule
Only one account per person is permitted. If the same person operates multiple accounts, it will be considered a violation of platform rules, and e2bet reserves the right to close all such accounts and forfeit any deposited funds.
2.3 Identity Verification (KYC)
e2bet reserves the right to verify your identity before processing financial transactions. This process may require submission of a national ID card, passport, or other government-issued documents. Withdrawals may be temporarily placed on hold until verification is complete.
Deposit and Withdrawal Policy
3.1 Accepted Payment Methods
The following methods are available for deposits and withdrawals on the e2bet platform:
- bKash
- Nagad
- Rocket
- Upay
- Bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank)
3.2 Limits
Minimum deposit amount is ৳300 (per method). Minimum withdrawal amount is ৳1,000.
3.3 Withdrawal Processing Time
Approved withdrawals are generally processed within 15 minutes to 2 hours. This time may increase in cases requiring KYC verification or additional security checks.
3.4 Third-Party Payments Prohibited
Only payment methods registered in your own name are permitted. Depositing or withdrawing using another person's account is strictly prohibited.
Bonuses and Promotional Offers
4.1 Welcome Bonus
e2bet offers new members a 200% bonus on their first deposit, up to ৳8,000.
Example 2: Deposit ৳10,000 → Bonus capped at ৳8,000 → Total balance ৳18,000.
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 10 times, applied only to the bonus amount — not the deposit amount.
4.3 General Bonus Usage Rules
- Bonuses may only be used on games designated by e2bet.
- Bonus funds cannot be withdrawn directly — withdrawal is only available after the wagering requirements have been met.
- e2bet reserves the right to modify or withdraw any bonus offer at any time.
- Any attempt to claim bonuses through multiple accounts or manipulation will result in account closure.
- For details about any bonus offer, please read the specific terms and conditions of that offer.
4.4 VIP Program
e2bet has five VIP tiers, each offering weekly cashback:
- Bronze: Up to 0.3% weekly cashback
- Silver: Up to 0.6% weekly cashback
- Gold: Up to 0.9% weekly cashback
- Platinum: Up to 1.2% weekly cashback
- Diamond: Up to 1.5% weekly cashback
Tiers are advanced through regular gaming activity. The specific benefits of each tier are displayed on the e2bet page.
Betting and Gaming Rules
5.1 Bet Validity
For a bet to be considered valid, it must be successfully registered in the system and meet the applicable game rules. In the case of an incomplete bet due to a disconnection, the e2bet system log will serve as the final determination.
5.2 Technical Errors
If a software or system error produces an abnormal result, e2bet reserves the right to void that round and refund the bet amount.
5.3 Manipulation and Fraud Prohibited
Software exploitation, collusion (coordinated manipulation by multiple users), use of bots, or any other unlawful method is strictly prohibited. If such activity is detected, the account will be closed immediately.
Account Closure and Suspension
6.1 Closure at User Request
You may voluntarily close your account at any time by contacting the e2bet customer support team. Please withdraw any available balance before closing.
6.2 Closure or Suspension by e2bet
e2bet may suspend or close an account in any of the following circumstances:
- If these terms and conditions are violated.
- If false information or identity fraud is found.
- If suspicious financial activity is detected.
- Upon instruction from a court or regulatory authority.
- If the user exceeds responsible gaming limits and requests self-exclusion.
6.3 Balance of Closed Accounts
The balance of an account closed due to a rule violation may be forfeited. The valid balance of accounts closed voluntarily or for other reasons will be made available for withdrawal.
Privacy and Data Protection
e2bet uses SSL encryption to keep your personal and financial information secure. The information you provide is used for service delivery, identity verification, and fulfilling legal obligations. For full details on how your data is used, please read our Privacy Policy.
7.1 Account Security
It is your responsibility to keep your login credentials (username and password) confidential. You are responsible for all activity carried out from your account. If you notice any suspicious activity, notify the support team immediately.
7.2 Cookies and Tracking
The e2bet platform uses cookies and similar technologies to improve service quality. By using the platform, you consent to this use.
Intellectual Property Rights
All content on the e2bet platform — including logos, designs, text, graphics, software, and databases — is the intellectual property of e2bet or its suppliers. Reproducing, distributing, or commercially using these materials without explicit written permission is strictly prohibited.
Responsible Gaming
e2bet believes that gaming is a form of entertainment and should always be enjoyed in a controlled and responsible manner. We are committed to preventing problem gambling.
9.1 Self-Exclusion and Limit Setting
Users may contact the support team to set deposit limits, session time limits, or activate full self-exclusion.
9.2 Protection of Minors
No one under the age of 21 may use the platform. Parents and guardians are advised to manage access controls on their devices.
For more information, please read our Responsible Gaming page.
Limitation of Liability
To the maximum extent permitted by law, e2bet will not be liable for:
- Loss caused by internet disconnection.
- Issues arising from faults in your computer or device.
- Problems resulting from the failure of a third-party service provider.
- Loss due to unauthorized access to your account (if caused by your own negligence).
- Circumstances beyond e2bet's control.
Participation in gaming is voluntary and entirely at your own risk. e2bet will not recover amounts lost in bets.
Changes to Terms
e2bet reserves the right to modify these terms and conditions at any time. For significant changes, users will be notified via their account or by email. Continued use of the platform after changes have been made will be considered acceptance of the updated terms. You are advised to always read the latest version of this page.
Dispute Resolution
If you have a dispute or complaint, please contact the e2bet customer support team first. Our team will make every effort to resolve the issue as quickly and fairly as possible. For disputes relating to any transaction, e2bet's system logs and records will serve as the final evidence.
12.1 Contact Methods
- 24/7 Live Chat — directly on the platform.
- Email: [email protected]
Support is available in both Bengali and English.
Applicable Law and Jurisdiction
These terms and conditions are governed by applicable international law. e2bet operates as a safe and reliable platform and is always committed to ensuring fair play. If any part of these terms is found to be invalid or unenforceable, the remaining parts will continue to be fully effective.
Entire Agreement
These terms and conditions, together with the Privacy Policy, Responsible Gaming Policy, and all other published policies of e2bet, constitute the entire agreement between you and e2bet. Any prior oral or written understandings are replaced by this document.
If you have any questions about the terms described on this page, please visit the FAQ page or contact our support team directly.